If you read blogs from other expats or belong to any of their million forums and Facebook groups, then you will inevitably find a rant followed by a string of comments praising the author for “pulling back the curtain” and giving the rest of us a taste of what the culture/service/whatever is really like in their host country.
This week I read a post on another expat blog about the dismal state of customer service in Colombia. It started off that way at least, then quickly deteriorated into a diatribe concluding that the average Colombian-owned business will leave a person lied to and cheated. The comments that followed were as expected, meaning there was lots of applause for the author for chucking those rose-colored glasses out the window.
Venting seems harmless and maybe even a positive thing. It feels so good to get your frustrations out and be validated by your peers. But not so fast. I’m here today to tell you why this is such a slippery slope for expats.